Denmark. Free shipping: All orders Delivery time: 1-2 working days Austria, Belgium, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden. Free shipping: Over €100 Delivery time: 1-3 working days Norway, Switzerland, United Kingdom*. Free shipping: Over €150 Delivery time: 1-4 working days *Minimum order from UK is €160 Canada, United States. Free shipping: Over €200 Delivery time: 2-7 working days Australia, Japan, South Korea, Taiwan. Free shipping: Over €250 Delivery time: 3-8 working days
Customs, taxes, duties, and collection fees may apply if you are ordering from outside the European Union. All duties and/or taxes are the responsibility of the customer and are not included in the order total. Any applicable fees will be due upon delivery. If so, the shipping company may contact you once your Items are in customs to let you know the cost and how to proceed with payment.
We strive to offer the best and fastest possible service and dispatch goods on working days.
Some delays may be experienced during sales and public holidays.
Additional transit time may occur when shipping to offshore islands.
As a customer you have a 14 day period, starting from when you receive your order, in which you can start the return process. If the value of the item is reduced, and the reason is that you have used it in any way beyond what was necessary to check the size, fit and properties of the item, then only part of the purchase sum can be refunded to you. The amount that can be refunded depends on the saleable value of the item, and in certain cases this may mean that nothing will be refunded. We recommend that you return the item in its original packaging. If the original packaging is missing, it may reduce the value of the item. A money back refund will be transferred by the same method of payment that was used for the purchase. We will hold back the payment until we have received the item. Orders with free shipping that are returned by not accepting or picking up the delivery will have shipping costs deducted from the refund. For health and hygiene reasons, water bottles cannot be returned and socks can only be returned in unopened original packaging.
We offer free returns from all countries with store credit as the refund method. Store credit Receive a giftcard with the full value of your returned item(s). Money back Receive a refund with the value of your returned item(s) minus return shipping costs. The costs vary by country and are listed below. If you wish to exchange for a different size, simply return the item(s), select store credit as your refund method and place a new order once you have your giftcard. To make a return, click on the country you are returning from and follow the instructions: